1. Who we are
Our website address is: https://leadgem.co.uk. LeadGem provides website design and SEO services to businesses in Bristol, the UK, and internationally.
2. Information we collect and why
We collect personal information only when it is necessary to provide our services to you.
- Contact Forms & SEO Audits: When you fill out a form on our site (such as a request for a free SEO audit), we collect your name, email address, website URL, and any details you provide in your message. We use this data solely to perform the requested audit and to contact you regarding your enquiry.
- Analytics: We use tools like Google Analytics to understand how visitors use our site. This helps us improve our content and performance. This data is anonymised and does not identify you personally.
3. Cookies
We use cookies to enhance your experience on our website.
- If you interact with our site, cookies may be used to remember your preferences.
- We use tracking cookies to monitor the performance of our website. You can choose to accept or decline these via your browser settings; however, this may prevent you from taking full advantage of the website.
4. Embedded content from other websites
Articles or pages on this site may include embedded content (e.g. videos, images, or maps). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with that content, especially if you have an account and are logged in to that website.
5. Who we share your data with
We do not sell, rent, or trade your personal information to third parties. We only share data with trusted service providers who assist us in operating our website and conducting our business (such as email service providers), as long as those parties agree to keep this information confidential.
6. How long we retain your data
If you send an enquiry or request an SEO audit, we keep your information for as long as necessary to provide you with our services and for administrative or legal purposes.
7. What rights you have over your data
If you have submitted an enquiry through this site, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
8. Where your data is sent
Visitor enquiries may be checked through an automated spam detection service to ensure the security of our website.