80% of businesses want chatbots by 2020

80% of businesses want chatbots by 2020

Businesses are beginning to see the benefits of using chatbots for their consumer-facing products, according to a survey by Oracle. The survey included responses from 800 decision makers including chief marketing officers, chief strategy officers, senior marketers,...
Chatbots in 2019: Enterprise Trends!

Chatbots in 2019: Enterprise Trends!

One of the leading chatbot trends in 2019, is the implementation of virtual assistants for internal usage by enterprises. We envision this trend being ever more powerful during this year and the next. Let’s have a look at some typical cases and scenarios where virtual...